On-call Availability

Last updated: 2026-04-15 Owner: Product Writer Audience: user, manager, tenant admin

Purpose

Explain how to review or submit monthly on-call availability information.

Prerequisites

• know the requested period
• have on-call capability enabled in your tenant

Operational steps

1. Open the On-call Availability module.
2. Select month and year.
3. Enter or verify the requested data.
4. Save or submit according to the active flow.

Expected result

Availability is recorded in the correct period without duplicates.

Evidence

• the personal on-call request can now carry linked evidence
• in the first pass the requirement is optional
• the submitter can manage evidence while the request stays editable

Correction workflow

The On-call Availability module now supports a proper correction cycle:

• Draft: you can still edit the request
• Submitted or Resubmitted: the request is under review
• Changes requested: the reviewer sends the request back for corrections
• Approved or Rejected: the case is closed

If you receive Changes requested, update the content in the same view and use the resubmit action.