Requests

Last updated: 2026-04-15 Owner: Product Writer Audience: user, manager, hr_admin

Purpose

Explain how to submit operational or HR requests, such as vacation, leave or other employee requests.

Prerequisites

• know the request type
• have the correct dates and, if needed, time range

Operational steps

1. Open the Requests module.
2. Choose the request type.
3. Fill dates, times and reason when required.
4. Submit the request.

Expected result

The request enters the approval workflow with no missing required fields.

Evidence and justification

1. save as Draft
2. upload the evidence in the dedicated panel
3. submit or resubmit the request

Correction workflow

The request lifecycle now works like this:

• Draft: the submitter can still edit the request
• Submitted or Resubmitted: the case is under review
• Changes requested: the reviewer sends the request back for targeted corrections
• Cancelled: the submitter withdraws the request
• Approved or Rejected: the case is closed

If you receive Changes requested, correct the data in the Requests module and resubmit. Final approval decisions stay in the shared Approval Center queue.

When you resubmit a corrected request, HORIS also shows a What changed panel with the minimum useful delta between the review baseline and the current version.

Common errors

• Submission allowed but incomplete
• note: the correct HORIS behaviour requires required fields to be filled in
• solution: always complete reason and requested data before submitting

• Invalid dates
• cause: wrong range or policy violation
• solution: correct the dates according to tenant policy

• Request no longer editable
• cause: the request is already under review or closed
• solution: wait for Changes requested or verify the outcome in Approval Center